FASQs – Frequently Asked Sweet Questions

Welcome to the sweet side of the internet.
If you’re wondering something about Mijbani, chances are someone else has too — so we put all your curious questions in one crunchy-munchy place.

1. What is Mijbani?

Mijbani is our love letter to mum’s kitchen: laddus made the way she taught us, with ingredients you can pronounce and nostalgia you can feel.
It’s tradition, but make it Gen Z–friendly.

2. Are your laddus healthy?

We don’t like using the word “healthy” loosely.
Here’s what we do promise:

real, clean ingredients (think gond, rolled oats, nuts, seeds)
no weird preservatives
no “gym bro protein bar” aftertaste
no refined flour

Basically: snacks that treat your body kindly and your tastebuds lovingly.

3. What’s inside the Crunchie Munchie laddoo?

Our hero mix of:
edible gum (gond) + rolled oats + nuts + seeds
…hand-roasted and hand-rolled, just like mum does when she says “bas thoda aur chakh ke bata.”

4. Do your laddus contain preservatives?

Nope. None. Zero. Zilch.
We’re a mum-inspired brand — she’d never let us get away with that.

5. How long do your laddus stay fresh?

With proper storage, most sweets and snacks stay great for 60+ days.
Realistically, though… most people finish the box in 48 hours. Sometimes 24.

6. How should I store them?

Simple:

Keep them in a cool, dry place
Close the lid tightly after opening
If you like your laddus extra firm and crunchy, pop them in the fridge

(We see you, midnight fridge snacker.)

7. Do you ship PAN India?

Yes! We ship across India via standard and express courier options.
Mumbai gets next-day delivery if you order before 5 PM.

8. Can I cancel or change my order?

Since all our laddus are made fresh, we can’t cancel once the order is placed.
But if you need to change your address or order details, WhatsApp us right away — we’ll try our best if your order hasn’t been packed yet.

9. What if I don’t like the taste? Can I get a refund?

We’re a tiny, hand-rolled, love-packed business — so we can’t offer refunds for taste preferences.

But if something genuinely went wrong with your order, we’ve got you.
Just send us an unboxing video and we’ll chat and sort it out. Check our Refund Policy to know more.

10. Are the laddus vegan/gluten-free/allergen-free?

Each Mijbani product has its own ingredient list and allergen details — you’ll find all of it clearly mentioned on the product page. But here’s the short and sweet version:

Vegan?
Not by default — mum said ghee is non-negotiable.
BUT if you really really want a vegan batch or a customised version, WhatsApp or email us. We’ll see how best we can accommodate it without breaking mum’s rules (too much).
Gluten-free?
Many of our laddus use oats, gond, nuts, and seeds — ingredients that are naturally gluten-free.
Check each product page for specifics.
Contain nuts?
Yes, most do. If you’re allergic, please sit this one out — we love you too much to risk it.

We’re always experimenting and happy to explore customised versions for gifting, events, or dietary preferences. Just reach out and we’ll chat.

11. Do you make custom gift boxes?

YES.
Birthdays, breakups, office chai tables, exam survival kits, “sorry I yelled during wedding planning” — we do them all.

Just WhatsApp us and we’ll sort out the flavours, boxes, and handwritten notes.

12. Will there be more laddoo flavours?

Absolutely.
We’re experimenting in the kitchen as we speak — roasting, rolling, re-testing, and texting mum for validation every 10 minutes.

13. Can I bulk order for events / offices / gifts?

Yes please!
We’re obsessed with bulk orders. It makes us feel like heroes.

Drop us a text on WhatsApp and we’ll help you plan quantities, delivery, and customisation.

14. Why does everything feel so nostalgic?

Because everything is nostalgic.
Your nani’s dabba, your mum’s kitchen, your hostel days, that feeling of someone packing you snacks for the journey — we’re trying to bring all of that back, one laddoo at a time.

15. Will my mum approve of this?

Honestly?
She probably already does.

Our recipes are built exactly the way our mum taught us — slow-roasted, hand-rolled, no shortcuts, no preservatives, no “instant mix” business. The kind of laddus that travel in steel dabbas during exam season and magically disappear the second guests arrive.

So yes…
If your mum believes in real ingredients, traditions that taste good, and snacks made with actual care — she’ll approve.
And if she doesn’t, ask her to WhatsApp us. We’re always open to mum-level feedback.

Need Help?

If you have questions about delivery timelines, tracking, or special requests, our team is always here to help.

WhatsApp: +91 9136230826
Email: hello.mijbani@gmail.com