Terms & Conditions

Last updated: December 2025

Welcome to Mijbani!
By using our website or placing an order, you agree to the Terms & Conditions listed below.
They’re short, human, and here to help us take care of you (and your laddus) smoothly.

Using Our Website

When you browse or shop on our website, you agree to:

provide accurate information
not misuse the site
not attempt to harm, disrupt or copy our content, images, or branding

All content on this site — photos, text, recipes, branding — belongs to Mijbani.
Please don’t reuse or reproduce it without permission. Mum would not approve.

Product Information

We do our best to describe our laddus accurately — ingredients, allergens, quantity, taste notes, and more.
However:

colours or textures may vary slightly (we’re handmade, not machine-made!)
all nutritional details and allergen warnings are mentioned on the product page

If you have allergies or dietary concerns, please read product details carefully or contact us before ordering.

Pricing & Payments

All prices listed on the website are in INR.
We reserve the right to update prices, offers, or discounts at any time.

Payments are securely processed through trusted third-party gateways.
We do not store your card or bank details.

Orders & Cancellations

All our laddus are made fresh to order.
Because of this, we cannot cancel orders once they are placed.

If you need to make changes (address, quantity, or delivery details), contact us immediately.
We will try our best only if the order hasn’t been packed yet.

WhatsApp: +91 9136230826
Email: hello.mijbani@gmail.com

Shipping & Delivery

Shipping timelines are mentioned on our Shipping Policy page.

Once your order is dispatched, delivery is handled by our trusted logistics partners.

Delays caused by weather, festivals, courier disruptions, incorrect addresses, etc., are outside our control — but we’ll always help you track your order.

Returns, Refunds & Replacements

We do not offer returns or refunds for:

change of mind
taste preferences
opened or partially consumed products

If there is an issue from our side (damaged, incorrect, or quality concerns):

you must provide a clear unboxing video
the issue must be reported within 24 hours of delivery

Once verified, we will offer a replacement, partial refund, or store credit — depending on the situation.

See our full Refund Policy for details.

Allergies & Dietary Restrictions

Our laddus may contain nuts, seeds, ghee, and other common allergens.
Please check individual product pages before purchasing.

Mijbani is not liable for reactions or issues arising from undisclosed allergies.

If you want a vegan or customised version, reach out to us — we’ll try our best to accommodate it.

Privacy & Data Protection

Your privacy matters to us.
We collect only the information needed to process your order and improve your experience.

We never sell or share your personal data with unauthorised parties.

Read our full Privacy Policy for details.

Changes to These Terms

We may update these Terms & Conditions occasionally.
Any changes will be posted on this page with an updated date.

By continuing to use the site, you accept the revised terms.

Contact Us

We’re always here to help — whether it’s a query, a custom order request, or just a mum-approved suggestion.

WhatsApp: +91 9136230826
Email: hello.mijbani@gmail.com
Instagram: @mijbani.co